Ova
Category: Body towel.
Type: Medium weight.
Material: 100% Cotton.
Size: 101 x 182cm / 39.7“ x 71.6" with 7.5cm / 2.9" single-knot fringe on both ends.
Origin: Made in Turkey.
Good to know: Made using Oeko-Tex® certified dye.
Before using your towel for the first time, make sure to wash it on a delicate cycle. This allows the cotton fibers to bloom and will condition your towel to reach its maximum absorbency.
Please bear in mind you should not use bleach or fabric softener.
We recommend hanging your towel to dry. It is better for the towel and for the environment. If tumble drying is preferred, please use low heat.
Only Calgary residents within 6km radius from downtown get free shipping for all their orders!
Canada wide free shipping is for orders over C$150 and shipped within 1-3 business days.
Unfortunately, we are unable to offer a pickup service at this point.
Please note that during peak times such as sales and holidays events, shipping your package may take longer due to increased volume.
We have a 30-day return policy.
In order to be eligible for a return, your item must remain intact, in the same condition, and in its original packaging with tags.
You will also need the receipt or proof of purchase to complete your return.
To start a return, please contact us at hello@themintandgrey.com.
Once your request is accepted, you will receive further information on how and where to send your package.CASES OF DAMAGES AND ISSUES
Please inspect your order after delivery. If the purchase is defective, damaged, or an incorrect item is delivered, contact us immediately for rectification.NON-RETURNABLE ITEMS
If your product falls into the categories below, it does not qualify for a refund.1- Customized products/special orders/personalized items.
2- Sale Items.
3- Gift cards.
4- Items that exceed the 30-day return period.
Kindly reach out to us if you have further questions or concerns about your specific item.
EXCHANGES
Right after your return is accepted, please proceed to make a separate purchase for a new item. This process is the fastest way to make an exchange.REFUNDS
We will notify you shortly after receiving and inspecting your returned product and inform you of further developments. Upon approval of the return, we will proceed with an automatic refund on your initial payment.
Please bear in mind that it may take a short while for your bank or credit card company to process the transaction.